Can I receive service status alerts?


Your contact email is automatically added to our default alerts.  

Default Alerts

  • Wireless Operator Outage/Maintenance
  • Aggregator Outage/Maintenance
  • Account Level Modification
  • Auto Transfer/Top Up
  • Low balance Alerts


For account specific advanced alerts, please contact us at 1-877-276-7266 or email us at

Advance Alerts

  • SMPP Disconnect Alerts
  • No response to an Inbound Alert
  • Maximum Daily Use Threshold Alert




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