General Questions
Welcome to 2sms Customer Support Center. If you have difficulty finding an answer to your question, please contact us at support@2sms.com.
2SMS GENERAL
- What does it mean to be ISO Certified?
- How can I find out what my account balance is?
- Are users able to reply back to a text message?
- Can you send long messages?
- What is SMS character limitation?
- Can I customize Opt In/Out, HELP, and STOP response?
ANNOUNCEMENTS
OPT IN & OPT OUT RULE
- How long do I have to keep the Opt In record?
- What type of Opt In methods are available?
- How do I retrieve Opt Out list?
- What are mandatory keywords?
- What is the customer care requirement?
- What is in a HELP reply?